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info@donkieskraal.co.za

Guest information

Know before you arrive.

Read Donkieskraal guest information covering directions, check-in and check-out times, off-grid lodge guidance and extras. It also explains payment and cancellation terms and guest rules.

Welcome letter

Welcome to Donkieskraal Guest Lodge.

We are delighted to welcome you to Donkieskraal Guest Lodge. Our wish is that your stay will be relaxing, memorable, and filled with the beauty of the bush.

Check-In & Check-Out

Check-In: From 14h00.

Check-Out: By 10h00. However, arrange any late check-out with management in advance.

Lodge Information

Self-catering: Donkieskraal offers self-catering accommodation. Facilities differ by stay type. Therefore, review the Accommodation page or enquire before arrival.

Donkieskraal runs off solar energy. Therefore, reserve its limited electricity for essential use. Camp sites do not provide electricity.

Please do not bring or use:

Fans, ice makers, hair dryers, hair straighteners or fridges. Do not charge solar batteries.

In addition, please help conserve energy during your stay.

Extras for Your Convenience

Wood: R50 per bag.

Ice: R25 per bag.

Fire Lighters: R15.

You can purchase these directly from management during your stay. Also, tell management via WhatsApp 48 hours in advance how much ice or wood you require.

Important camp site note

The camp sites do not offer electricity. Please plan for fully off-grid camping before arrival.

Facilities include peaceful mountain views, green camping spots, ablution facilities with hot water showers and excellent stargazing at night.

Our Commitment

We strive to create a peaceful and respectful environment for all our guests. Thank you for observing the lodge rules and helping us preserve the quiet charm of Donkieskraal. We wish you a wonderful stay and many special moments in nature.

Rules & Regulations

A peaceful and enjoyable stay for all guests.

To ensure a peaceful and enjoyable stay for all our guests, we kindly ask that you respect the following rules.

Quiet, power and conduct

1. Quiet Hours: After 10: 00 PM, guests must avoid music, loud talking and disruptive noise.

2. Solar Battery Charging: Campers must not charge solar batteries on lodge facilities. Instead, arrange your own power.

3. Respectful Language: Please avoid offensive, vulgar or inappropriate language. Treat other guests, staff and nature with respect.

Environment, safety and bar

4. Environmental Respect: Please leave no litter behind and respect the natural surroundings.

5. Safety & Consideration: Light fires only in designated areas. Also, be mindful of other guests' comfort and privacy.

6. Bar Facilities: Guests may bring their own alcoholic beverages onto the lodge premises and enjoy them in their rooms or designated private areas. However, do not bring or consume outside alcohol in the bar area. Guests must purchase all drinks consumed in the bar directly from the lodge bar.

Failure to comply with these rules may result in immediate removal from the lodge premises without refund.

We thank you for your cooperation and wish you a peaceful stay.

Directions

Plan your route to Donkieskraal.

Travel guidance supplied for guests driving from Cape Town and surrounding areas.

Route options

N7 or R27: You can use either route when travelling from Cape Town and surrounding areas.

Via the R27: The Donkieskraal GPS coordinates will take you via tar roads.

From Piketberg: Do not follow GPS coordinates that divert you too early onto gravel roads.

Via the N7

  1. Continue on the N7 until you reach Piketberg.
  2. Turn left at the circle in Piketberg and follow the directions to Elands Bay for 85 km until you reach Vensterklip Padstal.
  3. Turn right at Vensterklip towards Lambert's Bay, then enter Donkieskraal into your GPS.
  4. Follow this road for 13 km and turn right at the T-junction towards Leipoldtville.
  5. Continue for 12 km from the T-junction until you reach Sandberg Farm.
  6. At Sandberg Farm, turn right onto the gravel road and follow the directions for a further 5 km to Donkieskraal.

N7 important note

Do not follow GPS instructions that direct you onto a gravel road 35 km after Piketberg. Continue to Vensterklip / Elands Bay.

Payment Instructions

Payment and cancellation terms.

Booking Payment Terms

  • Pay in full for bookings made within one month of arrival.
  • Pay a 50% deposit within 24 hours of receiving the invoice to confirm all other bookings.
  • Then pay the remaining balance at least 30 days before arrival.

The lodge will add charges for damaged goods at the end of the stay.

Cancellation Fee Policy

NO REFUND applies after payment.